Refund Policy

Last updated: 14 June 2026

1. Scope

This policy applies to any paid digital materials we may make available through this website. The educational content currently published on the site is provided free of charge.

2. Eligibility for a refund

• You request the refund within 14 days of your purchase.
• The request relates to a digital item bought directly from us.
• The item was not delivered as described or could not be accessed for technical reasons we are unable to resolve.

3. How to request a refund

Send a request through our contact page or by email, including your order reference and a short description of the issue. We may ask for additional details to locate your purchase.

4. Processing timelines

We aim to review eligible requests within 5 business days. Approved refunds are returned to your original payment method, and the time for the funds to appear depends on your payment provider, usually within 5 to 10 business days.

5. Exceptions

• Requests made after the eligibility window has closed.
• Items that have been substantially downloaded or used, where local law permits this exception.
• Free materials, which are not eligible for a refund.

6. Your statutory rights

Nothing in this policy affects any mandatory consumer rights you may have under the laws that apply where you live, including any statutory right of withdrawal.

7. Contact

For any question about refunds, please use our contact page.